GoCardless
GoCardless closed your account before paying out collected Direct Debits? What its terms say about held funds, and how to complain and escalate.
Platforms
Each page is checked against the platform's official pages and dated. Pick yours, or describe your situation to get a plan.
Mercury
Mercury locked or closed your account over an address or US check? What Mercury documents, what to send, and how your remaining balance is returned.
Review of identity or address · Account closed with a balance
PayPal
PayPal reserve, payment hold, limited or closed account? What PayPal's user agreement says, where to look, and what to send through the Resolution Center.
Reserve or holdback · Payouts delayed · Transfer blocked · Account closed with a balance · Application refused
Shopify Payments
Shopify Payments reserve, payout hold or closed account? What Shopify's own docs say, where to look in your admin, and what to send.
Reserve or holdback · Payouts delayed · Processing terminated · Review of identity or address
Slash
Slash transfer on hold or account closed with a balance? What Slash and its bank, Column N.A., say about holds and returning funds, and how to ask.
Wise (Wise Business)
Wise closed your business account or paused a transfer? What Wise documents, what to send, and how to ask for your remaining balance.
Account closed with a balance · Transfer blocked · Country of residence refused · Review of identity or address